Home > Fair trading > Consumers

Consumers

As a consumer you have purchasing power, but it also pays to know your rights and responsibilities.

The Office of Fair Trading's website is being relocated

In the coming months, more information for consumers will be located here.

If you are not able to find what you are looking for below, please go to the existing Office of Fair Trading website.

Products and services including cars, computers, mobile phones, petrol, real estate and many more
Tips for wise shopping including refunds, lay-bys, sign contracts and many more
Tips for buying from door-to-door salespeople, introduction agents or the internet
Scams
Credit
Product safety
For seniors
For youth
Making a complaint to the Office of Fair Trading

We thank you for your patience while the website is being relocated.