Privacy
The Information Privacy Act 2009 (the IP Act) contains 11 information privacy principles which regulate how personal information is collected, secured, used and disclosed by Queensland public sector agencies, including the Department. The IP Act sets out a limited number of situations where the privacy principles will not apply, such as for law enforcement purposes.
The IP Act also provides a formal mechanism for a person to apply to access or amend their own personal information.
More detailed information about the scheme can be found at the Queensland Government’s Right To Information website. If you have a question about the the Department and your privacy, phone our privacy contact officer on 07 3239 3439.
Complaints about breaches of privacy
If you consider that the Department has not dealt with your personal information in accordance with the 11 information privacy principles, you may lodge a complaint and request an investigation.
A complaint must:
- be in writing
- outline the basis for the complaint
- provide as much detail as possible.
All written complaints should be sent to:
The Director, RTI & Privacy Unit
Department of Justice and Attorney-General, GPO Box 149, Brisbane QLD 4001
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