Feedback and complaints
Our department values your feedback and encourages your comments, including complaints. We are committed to resolving your complaints quickly, fairly and professionally.
Before lodging a complaint, we encourage you to discuss your concerns with the area involved. Where possible, they will take appropriate steps to resolve your concern informally.
Go to our contact us section for details of our individual business areas.
If your concern cannot be resolved or you are unhappy with the outcome, you may wish to lodge a formal complaint. Your complaint will be managed in accordance with our complaint management policy.
Our resolving your complaint section will guide you through how we manage complaints.
Complaints about legal practitioners
If you want to complain about a solicitor, barrister or other legal practice employee, contact the Legal Services Commission.
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