Administrative access other than under a scheme - 'one off' requests

The department receives ‘one off’ requests for access to particular documents on a daily basis, from copies of annual reports, to governance documents, to departmental policies.  Where possible, the department strives to make documents available as quickly and efficiently as possible. 

It is not always possible to deal with such requests informally, however, particularly where issues of privacy and confidentiality arise, or the interests of third parties need to be taken into account.