We are committed to handling complaints in a timely and efficient manner.
For information regarding the manner in which the Department of Justice and Attorney-General administers complaints, please read the department's complaints management policy (MS Word Document, 989.5 KB).
Feedback can be provided via the online form below or the manual compliant form (MS Word Document, 157.5 KB).
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The Department of Justice and Attorney-General is collecting your personal information for the purposes of identifying and dealing with your complaint or compliment, in accordance with the Department's Complaints Management Policy. Your personal information may be forwarded to the business unit or region relevant to your complaint to enable the complaint or compliment to be addressed. We may also use your personal information for the purposes of reviewing our complaint management client service performance and standards.
