Performance framework

Outputs

This annual report details performance under the department’s nine 2009–10 outputs:

• Court and Tribunal Services
• Human Rights Protection Services
• Policy, Legislation and Legal Services
• Community Justice Services
• Electrical Safety Services
• Private Sector Industrial Relation Services
• Public Sector Industrial and Employee Relations Services
• Administration of the Industrial Court and Commission System
• Workplace Health and Safety Services (including Workers’ Compensation Policy)

Strategic plan objectives

The department’s strategic plan objectives for 2009–10 were:

• Human rights are upheld and protected
• Criminal and civil justice is timely, accessible and cost effective
• Communities and citizens exercise their legal and industrial rights and obligations within a justice and regulatory system recognised for its integrity and independence
• Stakeholder groups and their representatives partner in the development of policy and service delivery
• Regulation and service delivery supports productivity balanced with social justice.

This annual report details the new initiatives and continuing programs and services that deliver these strategic objectives.

Toward Q2: Tomorrow’s Queensland ambitions

The department’s services are also aligned to the following three of the Government’s Toward Q2: Tomorrow’s Queensland ambitions to which the department directly contributes:

Strong – Creating a diverse economy powered by bright ideas. The department contributes through its services to deliver a fair and equitable industrial relations framework, a fair and equitable public sector wages policy and safe, collaborative, flexible and fair workplaces.

Fair – Supporting safe and caring communities. The department makes a significant contribution to the 2020 Target: Increase by 50 per cent the proportion of Queenslanders involved in their communities as volunteers. Approximately 89 000 JPs provide assistance
to Queenslanders accessing justice services, including those operating at 140 JPs in the Community sites across the state.

Healthy – Making Queenslanders Australia’s healthiest people. The department is committed to implementing strategies for healthier workplaces through the initiatives of Workplace Health and Safety Services, and healthier communities through the Magistrates
Court’s Queensland Indigenous Alcohol Diversion program and Illicit Drug Court Diversion program. Workplace Health and Safety Queensland is leading the Outdoor Worker Health Taskforce established to improve healthy behaviours in outdoor workers.
This work contributes to the Toward Q2 target of cutting by one-third obesity, smoking and heavy drinking.