The department's services

The Department of Justice and Attorney-General delivers a wide range of services that underpin a fair, safe and just Queensland. The department is the government agency responsible for administering justice in Queensland through:

• the administration of the court and tribunal system
• the Attorney-General’s role as the state’s first law officer.

Courthouses are most people’s primary contact point with the justice system. There are 78 located in communities throughout Queensland and many of them provide access to other departmental services.

These other services are diverse and include:

• protecting the rights of people with impaired decision-making capacity through the guardianship and administration framework
• collecting unpaid infringement notices and court ordered fines
• providing civil marriage ceremony services
• providing support to victims of crime and their families and carers
• using alternative dispute resolution where applicable
• improving access to Justices of the Peace services through community signing sites.

The department also provides services through the Office of Fair and Safe Work Queensland to further improve productivity and fairness at work, electrical safety in the community, and workplace health and safety.

Services provided by the Office of Fair and Safe Work Queensland include:

• compliance, enforcement and education activities to reduce the number of work-related fatalities, injuries and illnesses while building industry capacity to manage workplace health and safety
• monitoring, compliance and education activities to improve electrical safety for all Queenslanders
• industrial and employee relations advice, support and assistance to the Queensland Government as an employer to ensure cooperative and productive workplaces
• investigation, compliance and education activities to workplaces to assist in creating awareness of employer obligations in the new national fair work environment
• independent conciliation, arbitration and agreement approval service covering the public sector and local government sector in respect of industrial matters through the Queensland Industrial Relations Commission
• monitoring and highlighting cases of unlawful or unfair work practices and making recommendations on strategies to improve workplace practices in Queensland through the Office of the Queensland Workplace Rights Ombudsman.