Workforce capability and planning

Strengthening workforce capability and planning have been key activities within the department to support service delivery to the community. This incorporates employee performance, management development and strategic workforce planning.

Achievements

• developed and rolled out a program for individual staff effectiveness planning to assist identifying strengths and areas for professional development based on employee and business goals
• delivered management development programs including leadership and development, practical people management and maximising staff effectiveness workshops
• developed and rolled out a new recruitment and selection framework, which encourages work life balance and fair and robust selection processes
• implemented a new face to face corporate orientation program
• delivered corporate training programs to staff on key topics including cross cultural awareness
• developed an integrated workforce planning framework
• reviewed and consolidated 40 key workforce policies in the department including hours of work, performance management and conflict of interest.

Future actions

• design an integrated program of management development.