Our policies and procedures
The department has a large number of rules, policies and guidelines that govern the way we work.
The Right to Information pages are constantly being added to. Documents in the publication scheme can either be downloaded directly from these pages or a request can be made to access them.
You can browse all documents that fall into this category below or you can narrow the results by selecting a type.
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Protecting your privacy (PDF, 90.1 KB)
Like most areas of government, the Department of Justice and Attorney-General is required to collect and use personal information as part of its day to day activities.
DJAG privacy guide (DOCX, 252.0 KB)
The Information Privacy Act 2009 (IP Act) commenced on 1 July 2009. The IP Act contains 11 Information Privacy Principles (IPPs) which apply to the Department of Justice and Attorney-General. IPP 5 places an obligation on agencies to take steps to ensure that people are aware of the types of personal information held by an agency, why they are held, and how an individual can access their personal information. This document is designed to meet the obligations imposed by IPP 5, and contains information about the structure of the department, the differing types of personal information held, the reasons such personal information is held, and how you may access your own personal information.
DNA guidelines (PDF, 380.8 KB)
These guidelines have been developed to give convicted prisoners the opportunity to request testing of DNA in very limited circumstances including where their appeal options have been exhausted. They were released on 5 August 2010. The guidelines set rigorous application criteria while also acknowledging significant developments in forensic science.
Director's Guidelines (PDF, 940.1 KB)
A decision to prosecute or not must be based upon the evidence, the law and the director’s prosecution guidelines
Publication Scheme Approval Policy (DOC, 408.0 KB)
This policy applies to all documents to be published on the Department of Justice and Attorney-General’s website.
Public interest disclosure policy (PDF, 209.6 KB)
The reporting of suspected misconduct within the Queensland public sector is fundamental to its ongoing integrity and health.
Language services policy (PDF, 204.7 KB)
This policy will enable clients to access services fairly and equitably and ensure service delivery is responsive and high quality.
Client complaint management policy (PDF, 338.8 KB)
This policy sets the direction for client complaint management in DJAG.
Administrative review policy (PDF, 409.9 KB)
This policy is intended to guide Queensland government officers and agencies when considering whether a decision should be subject to a merits review and what merit review mechanisms should be available in relation to decisions made under a legislative power.