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Immigrant Women’s Support Service

Immigrants Women’s Support Service (IWSS) offers cost free, culturally sensitive and confidential advocacy, counselling and support to immigrant and refugee women and their children from non-English speaking backgrounds that are affected by domestic and sexual violence.

IWSS can provide face to face support to women in the Greater Brisbane area. Telephone contact and support is available to women Queensland-wide, including those in remote and rural areas.

IWSS provide:

  • culturally sensitive support, information and referral
  • confidential and professional counselling and/or case management
  • advocacy and support in negotiating systems (eg. legal, health, housing, migration etc)
  • use of professional interpreters when required by the women
  • bicultural-bilingual workers
  • telephone contact and support for women who live in remote and rural areas
  • group and community education activities

Telephone: Domestic Violence Program +61 7 3846 3490
Sexual Assault Program +61 7 3846 5400

Hours of operation: 9.00am to 4.00pm Monday, Tuesday, Thursday and Friday

Postal Address: PO Box 5490, West End Qld 4101

Find out more about IWSS on their website.

Victims LinkUp

Information on Victim Assist Queensland and referral to support services for victims of crime.

Call: 1300 LINKUP (1300 546 587) 8.30 am to 5.00 pm Monday to Friday (not including public holidays).


Fax: +61 7 3109 1901

National Relay Interpreter ServicePeople from a non-English speaking background requiring an interpreter or translator call 131 450, 8.30 am to 5.00 pm, Monday to Friday (not including public holidays).

National Relay Service

If you are deaf, are hard of hearing or have a speech impairment, contact us through the National Relay Services.

  • TTY users phone 133 677 then ask for 1300 546 587.
  • Speak and Listen users phone 1300 555 727 then ask for 1300 546 587.
  • Internet relay users connect to the NRS via National Relay Service then type in 1300 546 587.

Last reviewed
17 February 2011
Last updated
2 December 2013

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