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Make a complaint about our office

If you want to make a complaint about our office or staff, you should:

  1. complain to us directly
  2. follow the Department of Justice and Attorney-General complaints process (if you still have concerns).

If you have feedback—positive or negative—about our documents or website, see submit feedback about our documents or website.

Step 1: Complain to us directly

By email

Email public.advocate@justice.qld.gov.au to tell us your concerns related to our office or staff.

We will respond by email within 28 working days of receiving your email.

By post

Post a letter outlining your concerns related to our office or staff to:

Office of the Public Advocate
GPO Box 149
BRISBANE  QLD  4001

If you would like a response, please ensure you include your contact details. We will respond to you within 28 working days of receiving your letter.

Step 2: Complain to the department

Our office is supported by the Department of Justice and Attorney-General.

If we have not been able to resolve your complaint, you can submit a complaint through the department’s complaint process. We follow the department’s Client complaint management policy.

Submit your complaint online.

Contact us

See more contact details

Last reviewed
19 November 2015
Last updated
30 November 2015

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