Fifth year QUT law student Reanna, never envisaged herself following the traditional legal pathway into the role of 'solicitor' or 'barrister.' She is interested in the wide variety of other professional pathways that make use of the skills gained from studying law, while complementing her personal interest in politics and a passion for foreign affairs and international relations. Reanna’s Justice Journey took her to Jupiters Casino—where she got to witness what goes on behind the scenes of the bright lights and casino floor.
I was provided with the opportunity to visit Jupiters Casino to witness the Office of Liquor and Gaming Regulation (OLGR) in action, and shadow OLGR Officer Rebecca Scurr. After a long drive into the heart of Broadbeach on the Gold Coast, I was greeted by the distinctive façade of Jupiters Casino, a towering complex just steps from the beach and the illustrious Surfers Paradise boardwalk. With recent renovations, the inside of the hotel looks even more luxurious than before! Despite being a Tuesday, and some ongoing works in and around the gaming areas, there were many patrons indulging in some early morning gaming on the casino floor.
Upon meeting Rebecca Scurr, I was promptly introduced to the rest of the team in the OLGR office, located onsite at Jupiters Casino. The entire team was very friendly, welcoming, and as equally excited to have a Law Week experience student onboard.
Our first order of business for the day, and one of the key daily tasks of the OLGR inspectors, was to survey the money counting process. Each day, the casino has a counting team who sorts and bundles the casino’s daily takings for counting. It is then the job of the inspecting OLGR officer to count and confirm that the figure they’ve arrived at is the same as the recorded count by the counting team.
After seeing the security measures in place to protect such a significant sum of cash, I stood by and watched it being taken away, down a long alleyway into the bellows of the casino, for loading onto the ‘money truck’. I think I can safely say it will be the last time, for a very long time at least, that I will be privileged enough to see that much money piled high in front of me…unless I win the lottery, of course.
With a tour of the casino underway, including the ‘high-roller’ rooms and those gambling areas reserved for only the most frequent of casino guests, I was very fortunate to see areas of such an establishment that members of the public would not ordinarily be privy to. Rebecca was extremely gracious with her time, offering interesting tidbits of information about the casino’s operations and regular clientele, and introducing me to key members of staff. It was eye opening to see just how many members of staff are required for the day-to-day running of a large gaming establishment such as Jupiters and to hear about their different roles within the casino.
After a quick break for lunch, we returned to the OLGR office and I was able to see some of the processes and procedures of the inspectors in action. Their duties varied; some members of the team were reviewing security footage to determine if offences had been committed in the casino, others were making calls in preparation for off-site inspections in the greater Gold Coast area. I was also invited to review the paperwork for the past few months’ reporting cycles, which focused on security issues, theft, and individual attempts to breach exclusions clauses within the casino.
Upon conclusion of my day with my shadow officer, Rebecca, I feel privileged to now know what goes on behind the scenes at a large gaming establishment and to have gained insight into the work of the OLGR. I would like to extend gratitude to Rebecca and her colleagues for taking the time to share their day with me. It was a rewarding experience, in which I was able to learn more about the various ways the Department of Justice and Attorney-General is operating within the wider Queensland community, and I am grateful for the opportunity to participate in Law Week 2016.