For my Justice Journey, I had the exciting opportunity to meet and job shadow the staff of the Logan City Probation and Parole District Office, one of the biggest and busiest Probation and Parole Offices in Queensland.
They are responsible for providing counselling, supervision, and different types of rehabilitation programs to some of the most vulnerable members of our society.
“The day taught me more about the institutional structure of our legal system and the important role that Probation and Parole Service plays in our community and our judiciary system.”
The day began by meeting with Tim, the Acting District Manager, who is an incredible individual and a great representative for Queensland Corrective Services. We talked about the background of the Logan City Probation and Parole District Office, their role in the community and the type of work they do. We went through all the rules and procedures that I was required to follow while on the premises. Tim then introduced me to the rest of the team, who were incredibly helpful and kind.
The day was filled with witnessing staff provide advice and interview clients. This provided me with the opportunity to learn more about:
- Dealing with communication barriers when working with people from a range of backgrounds and circumstances
- Building rapport with individuals and clients
- Contacting individuals who did not attend their interview or failed to comply with their obligatory attendance
- Counselling and rehabilitation procedures
- Problem solving techniques
- Providing guidance and advice to vulnerable members of society and helping them learn how to take control of their lives
- General interview techniques.
“We talked about the background of the Logan City Probation and Parole District Office, their role in the community and the type of work they do.”
The overall experience was amazing, practical, informative and inspiring. The day taught me more about the institutional structure of our legal system and the important role that the Probation and Parole Service plays in our community and our judiciary system.
The day was filled up with interviews, writing reports and assisting with the creation of files. After my day with the Logan City Probation and Parole District Office, I learnt how important their role was within our community. They have some of the most intelligent, hardworking, kind and passionate staff members I have ever seen.
In my opinion, the challenging part of their job was to know how to communicate with every individual and client who came from a range of different backgrounds and the responsibility they had in helping some of the most vulnerable individuals in our community.
The overall experience was very educating for me and I learned a lot of skills and formalities.