About systems advocacy

Systems advocacy is focussed on influencing and changing systems—including the legislative, policy and practice aspects of systems. This is done to promote and improve opportunities and outcomes for people with impaired decision-making capacity.

This can include influencing:

  • the creation of new laws or changes to current laws
  • the priorities and plans of government and non-government agencies
  • the policies and procedures that relate to services or systems
  • the way in which government and non-government agencies provide services.

How systems advocacy differs to individual advocacy

Systems advocacy seeks to introduce and influence positive long-term changes to systems that support and respond to the needs of the community so that the rights and interests of people with impaired decision-making capacity are upheld.

Individual advocacy is about supporting people to exercise their rights by providing personal support to:

  • voice their concerns
  • access information
  • solve any issues of concern
  • identify available options.

How our work is impacted by individual advocacy

We carry out systems advocacy, not advocacy for individuals. However, the issues and experiences of individuals inform the focus of our work.

Individual matters provide us with examples and help us to work out:

  • areas of concern in the community
  • serious problems with Queensland systems
  • issues that could be addressed through our systems advocacy work.

The importance of different types of advocacy

There are many different forms of advocacy, all of which play an important part in protecting the rights and interests of Queenslanders who may have impaired decision-making capacity.

The collective work of advocates can improve systems and services for individuals so that people are able to achieve better outcomes. All advocates have a role in responding to issues that impact individuals and highlighting issues with service systems.