People with impaired decision-making ability are a diverse group. Some people have limited interaction with service systems, while others access a variety of systems, such as disability, aged care, health, mental health and justice.
The work of the Public Advocate is very broad because it focuses on all the different systems that are used by people with impaired decision-making ability. The Public Advocate must understand all of these systems and appreciate the experiences of people with impaired decision-making ability who use them.
Achieving positive change for people with impaired decision-making ability requires the use of a range of approaches to our work and engagement with stakeholders. This includes building positive and collegiate relationships with key stakeholders, staying abreast of systemic issues, and creating opportunities for change and reform.