Emergency updates for staff and the community


The Department of Justice and Attorney-General (DJAG) is committed to continued service delivery and operations are continuing as usual wherever practicable.

However, the health and wellbeing of our staff and customers is a priority and DJAG continues to respond to the COVID-19 situation and the advice of health authorities.

Information about the delivery of justice services during this time can be found below.

Greater Brisbane area—11–22 January

After the three-day lockdown (from 8–11 January) most DJAG offices and services in the Greater Brisbane area have resumed normal operations.

However, in accordance with the current health requirements, if you live, work or have visited the Greater Brisbane area since 2 January, the mandatory face mask requirements apply to you.

The Queensland Health website has all the details of the mandatory face mask requirements, in place until 1am Friday 22 January.

    Information for staff

    While many staff who live and/or work in the Greater Brisbane area worked from home on Monday 11 January, most were able to return to offices on Tuesday 12 January, while adhering to mandatory mask requirements.

    In addition to Queensland Health advice about wearing masks, DJAG staff are advised that you should:

    • Wear a mask when you travel on public transport to and from work.
    • If you can effectively socially distance once you are at your workstation, you can take your mask off.
    • Wear your mask in lifts, common areas (including the kitchen) and moving around the workplace or when visiting the toilet.
    • If you are in a public facing role, you must wear your mask. Speak to your supervisor, if you have any questions.

    If you are unsure, it is very important that you take the cautious approach and wear a mask. Managers will ensure there is a sufficient supply of masks to provide replacement masks to staff or to visitors in the workplace.

    All DJAG staff are encouraged to regularly visit the Queensland Health website for the most up to date information regarding COVID-19 and coronavirus prevention.

    In line with advice from Queensland Health, if you are unwell or showing symptoms of COVID-19, please stay home. Please contact your supervisor or manager if you are unwell or unable to come to work.

    If current border restrictions affect you, please contact your supervisor or manager.

    The Queensland Government Directive 01/20 details the employment arrangements that apply in the event of a health pandemic. You should contact your manager to discuss leave and work arrangements if the current Queensland Health advice regarding possible COVID-19 symptoms or exposure applies to you or a family member.

    Many DJAG work areas have made changes to their operations in response to the virus. If you are unsure how this relates to your work unit, please speak to your supervisor.

    If you are feeling uncertain and anxious about the impact of coronavirus, please consider contacting our Employee Assistance Provider (EAP) who have resources and trained staff to provide meaningful strategies and support.

    You can also phone the staff hotline on 1800 728 277 to find out if there are any changes affecting you.

    Service updates

    Queensland Courts

    After the three-day Greater Brisbane lockdown, from Tuesday 12 January Magistrates Courts are open and hearing cases in all locations including: Brisbane; Beenleigh; Cleveland; Holland Park; Ipswich; Pine Rivers; Redcliffe; Richlands; Sandgate; Wynnum, and; Caboolture.

    Supreme and District Courts in Brisbane and the District Courts at Ipswich and Beenleigh are also open and hearing cases.
    Arrangements are in place to ensure matters are heard in a safe manner.

    It is a condition of entry that all persons entering these courthouses must be wearing a face mask at all times unless making oral submissions or at the discretion of the presiding Magistrate or Judge. A mask will be supplied if needed.

    Jury trials will recommence during the week commencing 18 January. Jurors and prospective jurors will be notified accordingly.

    More information is available on the Queensland Courts website.

    It is business as usual in all other locations.

    Queensland Courts have made some changes to court operations to reduce the potential for transmission of the virus.

    Queensland Courts will continue to closely monitor the COVID-19 advice being provided by health authorities and act accordingly. All courts are implementing social distancing measures. This may include limiting the number of people permitted into a courtroom at any one time.

    A number of practice directions have been released to respond to COVID-19. These practice directions and further details on court operations are available on the Queensland Courts website.

    Queensland Civil and Administrative Tribunal (QCAT)

    The latest news about QCAT registry opening hours and hearings is available on the QCAT website.

    Justice of the Peace

    Justices of the Peace witnessing services in the Brisbane, Logan, Ipswich, Moreton Bay and Redlands local government areas have resumed. Masks are mandatory as required the current health advice.

    Body Corporate and Community Management (BCCM)

    More information about body corporate services is available on the BCCM website or by calling the Information and Community Education Unit on 1800 060 119 (freecall).

    Registry of Births, Deaths and Marriages (RBDM)

    The Brisbane Registry re-opened on 12 January. Masks are mandatory if you are visiting the Registry.

    Blue Card Services

    The Blue Card Services contact centre will be operating with reduced staff so clients may experience longer wait times than usual. If your matter is not urgent, please email info@bluecard.qld.gov.au.

    Emergency advice

    In the event of an emergency, DJAG staff in any affected areas are advised to heed official advice and warnings.

    Please discuss with your manager if the impacts are affecting you or your family, and your ability to travel safely to or from work.


    Visit www.covid19.qld.gov.au for the latest updates and alerts on the Queensland Government's response to the COVID-19 pandemic.