Emergency updates

This page provides information for our customers and staff about current emergencies which may impact our service delivery.

Natural disasters

Our top priority is to ensure that our staff and Queenslanders using our services are safe.

In the event of an emergency our staff are urged to pay attention to their local situation, tune in to warnings on local radio, and check relevant department social media channels and websites. Staff should visit the DJAG intranet for updates.

If you are in an affected region, safety should be your first priority. Please heed the advice of police, emergency services and local authorities, and do not take risks or put yourself in any danger. In the event you have to travel, please drive to the conditions and remember: if it’s flooded, forget it.

Information for staff

Stay tuned to messaging from authorities and the latest warnings from the Bureau of Meteorology.

If it is not safe for staff to travel to or from work, or there are personal impacts that you may need to deal with, please speak to your manager.

Understand flooding and road closures by visiting the QLDTraffic website or by downloading the QLDTraffic app.

If public transport has been impacted visit the Translink website to find out about weather-affected services.

If you need assistance with non-life threatening situations such as rising floodwater phone the SES on 132 500.

Call the Community Recovery Hotline on 1800 173 349 if you are experiencing emotional stress or personal financial hardship from this event.

More information