Priorities of OLGR

The Office of Liquor and Gaming Regulation (OLGR) contributes to safe and responsible liquor and gambling environments that minimise harm, build community confidence and support industry development.

Our purpose is to empower communities while ensuring markets are fair, safe, inclusive and socially responsible.

We work with stakeholders to ensure Queensland's regulatory framework is relevant and continues to meet government, community and industry expectations.

Four key pillars guide our business:

• A modern regulatory approach—we will be a trusted adviser to government and a visible leader in contemporary liquor and gambling regulatory thinking and policy development.
• Outstanding service experience—we will strike the right public value balance between community wellbeing and industry development.
• Community, business and government share the way forward—we will build bridges across various sectors and government to strengthen and share leadership, social capital and accountability for positive regulatory and non-statutory outcomes.
• A connected team leading positive impact—we will build a workplace where our people are supported, support each other and pursue excellence in all they do, and we will work with collaboration, creativity and innovation to deliver services to the Queensland community.

Read our governance documents:

• Liquor and gambling regulatory strategy
• Gambling harm minimisation plan for Queensland 2021–25.

Read about:

• OLGR's laws and policies
• gaming licensing and compliance
• compliance for liquor licensees and permittees
• making a complaint about a liquor or gaming venue.

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