Whole-of-government Legal Services Panel

The Whole-of-government Legal Services Panel (the panel) is a standing offer arrangement (SOA) between the State of Queensland and legal practices (suppliers) selected to provide legal services and/or legal resources to Queensland Government departments and other entities (customers).

The panel consists of 14 legal service categories and an additional area of service for the provision of legal resourcing. Suppliers appointed to the panel provide services in one or more of the categories/service area.


Queensland Government departments currently spend more than $30 million each year on external legal services from solicitors. The Queensland Government spends at least that much again across other government agencies and bodies.

By managing this activity under one centrally managed arrangement, the government seeks to achieve:

  • better access to legal services by providing ready access to high quality legal services and a wide mix of legal firms, including small to medium law practices to facilitate better matching of legal resources to legal needs
  • better value for money through reduced tendering and procurement costs and efficient processes, providing competitive maximum rates, facilitating alternative fee arrangements in appropriate circumstances and helping to advance the government’s economic, environmental and social objectives
  • better management of activity and expenditure through informed purchasing and active management of legal costs, consistent contractual arrangements, better performance management and reporting, and governance activities to continuously improve the panel arrangement.

Term of the panel

The initial 4-year term commenced on 1 June 2020. The Queensland Government has exercised the 2-year option to extend and the panel will end on 31 May 2026.

Panel Manager

A centrally coordinated Panel Manager will manage performance and monitor and report on the panel arrangement to drive continuous improvement. The Panel Manager is the Director, Legal Services Coordination Unit (LSCU), in the Department of Justice and Attorney-General. All enquiries should be directed by email to the panel.manager@justice.qld.gov.au.

The SOA documentation

The SOA consists of the following documents:

SOA documentation, a buyers guide and associated fact sheets are available to customers via the Queensland Contracts Directory (QCD) or by emailing panel.manager@justice.qld.gov.au.

Who can use the panel?

Only eligible customers can purchase legal services under the panel arrangement. Eligible customers include:

  • Queensland Government departments
  • Queensland Government agencies and bodies accepted by the Panel Manager to opt in to the panel
  • any entity which is directly or indirectly, partially or entirely funded by the State of Queensland, and/or a community based, non-profit making organisation performing community services, and/or another entity accepted by the panel manger to opt in to the panel
  • the Australian Government, another state or a territory government accepted by the panel manger to opt in to the panel.

Queensland Government departments must use either the panel or Crown Law for all requirements for external legal services from solicitors, subject to limited exemptions.

Exemptions include if all available suppliers have conflicts of interest in acting for the customer. Departments are required to report to the LSCU on exemptions granted.

To maximise opportunities for regional firms and ensure flexibility, departments will be able to engage regional law practices ‘off-panel’ without seeking an exemption for work that arises in a regional area for matters up to the value of $15,000.

Unlike departments, entities that opt in to the panel arrangement are not required to use the panel exclusively.

Departments and other entities that opt in are required to nominate a supplier relationship manager to be their main point of contact for the panel.

More detail is contained in the Panel use and exemptions policy (PDF, 223.7 KB) and Opt in policy (PDF, 423.4 KB).

The role of Crown Law

Crown Law is a significant provider of legal services to the Queensland Government. Legal services as outlined in the tied work guidelines must be provided by Crown Law. In relation to untied work, Queensland Government departments may choose to engage Crown Law, a panel supplier or barrister. The panel does not change current arrangements with Crown Law and departments may continue to use Crown Law, as of right, in addition to panel firms.

Suppliers should also note the Office of the Official Solicitor of the Public Trustee is also a supplier of legal services in the property area, and this arrangement will continue.

What services can customers access?

The panel consists of the following 14 categories of law and a service area for legal resourcing:

  • major projects
  • general and transactional property
  • planning and environment
  • energy and resources
  • compulsory acquisitions
  • building and construction
  • general corporate and commercial
  • taxation and revenue
  • workplace and industrial
  • technology and intellectual property
  • general litigation
  • prosecutions and advocacy
  • health law
  • public and administrative law.

The Legal service categories fact sheet (PDF, 294.0 KB) contains a description of each of the categories.

Which suppliers are on the panel?

Panel suppliers may deliver services in one or more of the categories of law/service area. The panel suppliers are listed on the Queensland Contracts Directory (QCD).

How do I use the panel?

General SOA information is available to customers on the QCD. Pricing and the legal expertise and experience of key personnel for each of the panels is available to customers by emailing panel.manager@justice.qld.gov.au.

More detail about how to use the panel is contained in the Legal services panel buyers guide available to customers on the QCD.