Making an RTI or IP application

We can only grant access to documents held by the Department of Justice and Attorney-General (DJAG).

Accessing information held by other agencies

If you want information held by other agencies you must apply directly to them. So please ensure that you apply to the correct agency that may have the documents that you want to access. If more than one agency has documents you are interested in, you will need to apply to each agency separately.

RTI contacts for other agencies

• Queensland Police Service
  Phone (07) 3364 4666 or email rti@police.qld.gov.au
• Queensland Corrective Services
  Phone (07) 3565 7698 or email RTIQCS@corrections.qld.gov.au
• Queensland Civil and Administrative Tribunal (QCAT)
  Phone 1300 753 228 or email enquiries@qcat.qld.gov.au
• Attorney-General
  The Attorney-General and DJAG are separate entities under the RTI and IP Acts. To access documents held by the DJAG as well as the Attorney-General, you will need to make a separate application to each by completing the online or paper application form (PDF, 207.8 KB).

All other agencies

Find out who to contact in other agencies.

RTI and IP applications to DJAG

To help us process your DJAG Right to Information (RTI) or Information Privacy (IP) request, complete the application form and give us enough information to identify the documents you are seeking. For further information regarding information we hold, refer to our list of frequently requested documents.

To apply for information held by DJAG under the RTI or IP Acts, you need to:

• complete the online application form or the paper application form (PDF, 207.8 KB)
• pay the $52.60 application fee with your RTI access application, which cannot be waived (note: there is no application fee for IP applications)
• ensure you provide an address where we can send written correspondence (postal address or email address)
• provide an original certified copy of your identification (if the information you are requesting contains your personal information).

If you can’t access the forms online, ask us to send a paper copy of the application form and return it to us once completed.

You may also need to pay processing or access charges. We will notify you of these once we have received and reviewed your application. Learn more about RTI application fees and charges.

Credit card payments will be accepted as part of an online application process. Credit card details will not be accepted for payment of the application fee via email, post, facsimile or telephone. If you wish to pay by credit card, but not via the online application process, we can provide an URL (an internet address) that will direct you to a payment portal.

If you wish to pay by cheque or money order, please make it payable to the ‘Department of Justice and Attorney-General’ and return to:

Right to Information and Privacy
Department of Justice and Attorney-General
GPO Box 149
BRISBANE QLD 4001

Certified copy

An original certified copy is considered valid if it is witnessed by a lawyer, notary public, or a Justice of the Peace or Commissioner for Declarations.

Certified identity documents can be emailed or posted.

Examples of ID include:

• birth certificate
• driver licence
• identifying page of current passport
• 18+ card
• photographic student ID card from a recognised educational institution
• birth extract
• marriage certificate
• naturalisation certificate or citizenship certificate
• immigration papers or other documents issued by the Commonwealth Department of Immigration and Border Protection.

Applicants in prison

If you are in prison, you or your agent/representative may provide a certified copy of your correctional centre ID card as certified by a correctional services officer.

Applying on someone’s behalf

If someone is acting as your agent or on your behalf, they must also provide evidence that they have authority to act on your behalf and a certified copy of their ID.

Information to provide

You need to give us enough information about the documents you are requesting to help us identify them. If you don’t give us enough information, it may delay the processing of your application.

The type of information you need to provide will depend on the type of files you are after.

Accessing the documents

You have 40 business days after the date of the decision to access any released documents.

Contact

Right to Information and Privacy
Department of Justice and Attorney-General
GPO Box 149
BRISBANE  QLD  4001

Email: RTIAdministration@justice.qld.gov.au

Phone: (07) 3738 9893