The COVID-19 pandemic is currently affecting the department’s ability to obtain records and deal with applications under the Right to Information Act 2009 and the Information Privacy Act 2009.
Contact our Right to Information and Privacy team at RTIAdministration@justice.qld.gov.au or phone (07) 3738 9893 before you make an application, so we can discuss how your application will be processed.
To make a privacy complaint, use our online complaint form.
Making an RTI or IP application
To help us process your Right to Information (RTI) or Information Privacy (IP) request, complete the application form and give us enough information to identify the documents you are seeking.
How to apply
To apply for information under the RTI or IP Acts, you need to:
- complete the online application form or the paper application form
- pay the $51.70 application fee with your RTI access application, which cannot be waived (note: there is no application fee for IP applications)
- ensure you provide an address where we can send written correspondence (postal address or email address)
- provide an original certified copy of your identification (if the information you are requesting contains your personal information).
If you can’t access the forms online, ask us to send a paper copy of the application form and return it to us once completed.
You may also need to pay processing or access charges. We will notify you of these once we have received and reviewed your application. Learn more about RTI application fees and charges.
Credit card payments will be accepted as part of an online application process. Credit card details will not be accepted for payment of the application fee via email, facsimile or telephone. Please confirm with this agency how you should pay your application fee.
An original certified copy is considered valid if it is witnessed by a lawyer, notary public, or a Justice of the Peace or Commissioner for Declarations.
Certified identity documents can be emailed, posted or hand delivered to us.
Examples of ID are:
- birth certificate
- driver licence
- identifying page of current passport
- 18+ card
- photographic student ID card from a recognised educational institution
- birth extract
- marriage certificate
- naturalisation certificate or citizenship certificate
- immigration papers or other documents issued by the Commonwealth Department of Immigration and Border Protection.
Applicants in prison
If the applicant is in prison, the applicant or their agent may provide a certified copy of their correctional centre ID card as certified by a correctional services officer.
Applying on someone’s behalf
If someone is acting as your agent or on your behalf, they must also provide evidence that they have authority to act on your behalf and a certified copy of their ID.
Who holds the information
Apply to the agency that has the documents you want to access. If more than one agency has documents you are interested in, you will need to apply to each agency separately.
The minister and the department are separate entities under the RTI and IP Acts, so if you are interested in documents held by the department and the minister, you will need to make 2 separate applications. If you apply only to the department to access documents, we cannot include the minister’s office in the search for documents. Likewise, the minister’s office cannot include us in their searches.
Information to provide
You need to give us enough information about the documents you are requesting to help us identify them. If you don’t give us enough information it may delay the processing of your application.
The type of information you need to provide will depend on the type of files you are after.
Type of information
Sufficient information criteria
Director of Public Prosecutions prosecution files
Ethical Standards Unit
Queensland Courts administrative files (not court files)
Liquor, Gaming and Fair Trading
Strategic Policy and Legal Services
Accessing the documents
You have 40 business days after the date of the decision to access any released documents.
Right to Information and Privacy
Department of Justice and Attorney-General
GPO Box 149
BRISBANE QLD 4001