About right to information and privacy
We collect information as part of doing the work of government.
We aim to make the process of accessing documents from the Department of Justice as quick and easy as possible.
You can:
- search for information on our website
- request information about our services, finances, policies, registers and lists, as well as information already released through Right to Information (RTI) requests
- apply to amend your personal information in our records if you consider it is inaccurate, incomplete, out-of-date or misleading.
We will:
- make it easy to access government information
- make formal RTI applications a last resort
- store personal information securely and use it appropriately
- allow people to access their personal information held by the department
- keep improving our processes
- make sure information is available to members of the public
Learn more about RTI and IP within the Queensland Government.
Search for information
Before applying for information, check to see if it is available on our website. You can find information in our:
- publication scheme—where information is published and grouped into various categories
- disclosure log—where information has been made available to the public after being released through RTI applications.
You can also find out how to access information about:
If you don’t have access to the internet or you are unable to find the information on our website, email rtiadministration@justice.qld.gov.au or phone +61 7 3738 9893 to request the information.
If you choose to give us an email address to communicate with you, the personal information in these communications will be stored on your email service provider’s servers. These servers may be outside of Australia. By giving us your email address, you are consenting to the personal information contained within the emails to and from the Department of Justice to be disclosed outside Australia. If you do not wish to provide your email address, please provide a postal address and/or telephone number at which we may contact you.
Request information
Informal requests
We often give access to non-sensitive information or your own personal information without needing a formal RTI application, through administrative release. Learn more about the Administrative Release Policy .
However, this access is discretionary and does not have the same review rights that apply to RTI applications.
Requests under RTI Act
Under the RTI Act, you can apply to access or amend documents—but you cannot use this process to ask for answers to your questions.
RTI applications
You can apply to access any information we hold.
There are no application fees when you request access to or amendment of your own personal information.
Applications for documents that do not contain your personal information incur an application fee.
Applications that go beyond 5 hours of processing time may incur processing charges.
Amend personal information
You can apply to amend documents containing your personal information that you believe is inaccurate, misleading, out of date or incomplete.
You need to access the documents before you can apply to have them amended.
Information held by other agencies
Other Queensland Government agencies
If the information you want is held by another Queensland government agency you can contact the relevant contact officer of that department.
See a list of contacts in other Queensland Government agencies.
Other Australian government agencies
For information held by the Australian Government, read about Freedom of Information (FOI).
If the information you want is held by another state or territory government, you can contact the Freedom of Information officer for the relevant Government agency in that state or territory.