About organisation registration

If your organisation has applied for funding before, its account has moved to the new portal.

Your organisation will keep the same account number.

If you are not sure if your organisation is registered:

1. Go to the Sign In page.
2. Start typing your organisation's name.
3. Select your organisation from the list if it appears.

The first time you sign in, you need to set up a new password.

Select Forgot your password? Then:

1. Enter your organisation's name.
2. Select your organisation from the list.
3. Your accountable officer will receive an email with a link to set up a new password.

If they do not receive the email, contact us to check the accountable officer details.

After you sign in, check your organisation's details. Make sure your contacts, address and bank account details are up to date.

Your password must:

• have at least 8 characters
• use at least 3 of these 4 types of characters:
  • uppercase letters
  • lowercase letters
  • numbers
  • special characters.

You will also need to enter the CAPTCHA code shown on the screen.

A CAPTCHA is a security check that helps protect your account from automated activity.

If the code is hard to read, you can:

• generate a new image
• use the audio option.

You must complete registration in 1 session. You cannot save it and return later.

Have the following information ready:

• organisation details, such as your ABN, ACN or incorporation number, if relevant
• your organisation's legal structure
• your organisation's establishment date
• your registered address
• details for your accountable officer and Secondary Contact
• your organisation's bank account details
• a recent bank statement showing the account name, BSB and account number
• documents that show how your organisation was legally set up, such as a constitution, rules of association or trust deed.

Having this information ready will help you complete registration faster and reduce the need for follow-up.

The accountable officer is an authorised representative of your organisation.

They are responsible for entering into agreements on behalf of the organisation.

The accountable officer must be a current committee member or office bearer, such as a:

• Secretary
• President
• Treasurer.

You must provide 2 office bearers when you register:

• Primary contact (accountable officer)—the person who can act for your organisation and enter into agreements.
• Secondary contact—another current committee member or office bearer.

Two contacts help make sure important information can be received and actioned if one person is unavailable.

You do not need a bank verification form to apply for GCBF funding.

You must provide a recent bank statement. It must be no more than 6 months old.

The new portal checks your bank details against a bank validation service.

Sometimes the service cannot confirm your bank details. This does not always mean your details are wrong.

Your bank account may not validate if:

• the account is new or was recently changed
• the new details have not reached the validation service
• the account name is different from the name held by the bank
• the bank or validation service is not available
• the BSB, account number or account name has been entered incorrectly.

A failed validation can also happen if you entered the wrong details.

Check your:

• BSB
• account number
• account name.

You can continue your registration or application if your account does not validate.

If your application is successful, the CBFU team may contact you to check your bank details before payment.