Ask us for help using a service request
A service request is used to ask for a change or action related to your organisation or application.
You can use a service request to have us:
- change organisation details that you cannot change in the portal, such as your ABN or legal name
- withdraw an application
- change an approved application
- acquit a grant
- extend the acquittal due date.
The CBFU grants team can also use a service request to ask you for more information.
Your Accountable Officer will receive an email when action is needed.
To view a service request, open the submitted application and scroll down to Service Request.