In 2020-21 the previous Public Advocate finalised a project examining the Public Trustee’s fees and charges levied on its financial administration clients.
The systemic report resulting from this project, Preserving the financial futures of vulnerable Queenslanders: A review of Public Trustee fees, charges and practices, was tabled in the Queensland Parliament by Attorney-General and Minister for Justice, Minister for Women and Minister for the Prevention of Domestic and Family Violence, the Honourable Shannon Fentiman MP, on 10 March 2021.
An Executive Summary of the report was also released.
The Public Advocate undertook the review in response to concerns expressed by people with impaired decision-making ability and their supporters about the negative impact of the Public Trustee’s fees and charges on their financial outcomes.
On 10 March 2022, one year after the tabling of the report in Parliament, the Public Advocate released an Implementation Update that identifies actions that have been taken in relation to the Report's 32 recommendations.