Evaluation of the integrated service response trial

Queensland’s integrated service response was first trialled in 3 locations:

  • Logan/Beenleigh (urban location)
  • Mount Isa/Gulf (regional city location)
  • Cherbourg (discrete Aboriginal community location).

As part of the Queensland Government’s response to recommendation 75 in the Not now, not ever report, an evaluation of the integrated service response trial and high risk teams (HRT) was conducted.

The independent evaluation was undertaken by the Griffith Criminology Institute at Griffith University and completed in July 2019. The evaluation analysed integrated responses and HRT practices and outcomes across the trial locations.

The evaluation found the integrated service response had resulted in better information sharing—allowing for more informed decision making—enhanced accountability, and increased awareness and monitoring of persons using violence.

HRTs were securing faster and more targeted help for people at imminent risk of lethality or serious harm.

Find out more about the evaluation findings by reading the summary document.